Ganesh Jayaram is Chief Digital and Information Officer at American. He is responsible for all technology efforts, including software development, infrastructure, operations and security. In this role, Ganesh provides leadership, vision and direction for American’s technology organization supporting both technical and business strategic objectives. His organization provides the roadmap that defines the role technology plays in customer and team member experiences and drives the next generation of strategic initiatives, including transition to the cloud, advanced analytics, machine learning, and the advancement of DevOps tools and principles.