Jennifer is Vice President of Homes & Villas by Marriott International, leading the development and growth of Marriott’s first entry into the home rental business. The launch of Homes & Villas brings premium and luxury homes in 100+ global destinations for Marriott Bonvoy members, expanding choice in accommodation for all their travel needs.
Prior to this role, Jennifer served as VP, CX Innovation, guiding innovation for the largest hotel company in the world. In her role, she brought together innovation, business strategy, and a deep understanding of consumers to innovate for Marriott’s portfolio of 30 brands. Since joining Marriott, Jennifer has delivered market industry-leading concepts in meetings, reimagined the food & beverage experience in our hotels, designed Marriott’s brand extension into tours and activities, introduced new technologies into guest rooms (voice and Internet of Things) and led Marriott’s pilot into the home-sharing industry. She is a frequent speaker on Innovation, Emerging Technologies, Customer-Centricity, and Future Trends. She was named one of the Top 25 most influential people in the meetings industry in 2014, and recently received a Leadership Award in Innovation by Great Places to Work in 2019.
Prior to Marriott, Jennifer was on Target Corporation and management consulting, advising on Customer and Market Strategies that drive top-line growth.