Victoria Platt, Partner at Kyndryl, drives transformation for airlines, unlocking new revenue streams with tailored IT solutions. A former IBM strategist, she led innovation in AI-powered personalization and technology strategy for C-Suite teams. At Lowe’s, she scaled CRM from $200M to $1.4B in four years. Victoria holds a BA in Communications from Kent State and advanced certifications from USC and MIT. A dynamic leader and aspiring writer, she’s passionate about teaching storytelling to tech professionals to fuel innovation.