loyalty and Subscription Summit

April 21, 2021

Register Below

Our Summit

Loyalty, like many parts of the travel industry, is undergoing a reset out of the pandemic as brands aim to remain relevant and scramble to capture pent-up demand. The past year has seen an incredible amount of experimentation with consumers, re-hauling of points programs, the launch of new subscription models, and rapid shifts in traveler habits; leaving the overall loyalty and subscription space wide open for new innovations. 

Join Skift editors, analysts, and special guests as we dive into discussions with the leaders across travel who are embracing this new reality, creating travel’s new frontier of subscriptions, and defining the new rules of loyalty. We’ll discuss the big questions facing this sector:

  • Will subscriptions foster stronger resilience for brands in the travel industry? 
  • How will loyalty become less transactional and more personalized to the traveler experience?
  • How loyal are travelers to an airline and do points still matter? 
  • What have been the top experiments and successes in revamping loyalty programs that have come out of this pandemic? 
  • How do subscription models change travelers’ expectations? 
  • What is the new paradigm for how travel, consumer spending, and loyalty intersect?

When: April 21, 2021
Live at 11 a.m. ET and On-Demand

Where: Skift’s Online Event Platform


Wednesday, April 21st

11:00 AM


11:03 AM
11:25 AM

Will Subscriptions Foster Resilience in the Travel Industry?

12:30 PM


12:35 PM

Skift Research: Subscription Presentation

12:45 PM

What Are the Best Tactics for Implementing Subscription Programs?

2:00 PM

Event Ends



Why You Should Participate

Skift Live events are transformative to businesses and brands


Learn from the experiences and strategies of the most creative leaders at major travel brands.


Our agendas are jam-packed with opportunities to learn from experts, gain tactical knowledge, and understand the latest trends in travel.


Attendees will hear insights on how tech is disrupting the industry and adapting to consumer demand.

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Solo Ticket

Full access to the one-day event for one person.


Group booking

Invite up to 7 co-workers with just one purchase.

From $210

Master Pass

Access every event in 2021 live and on-demand.

Join Us

Events take place on Eastern Standard Time (UTC -5).

Can’t attend live? Recordings and presentations will be available on-demand after the Summit.

Tickets to Skift events are non-refundable. After purchasing a ticket, attendees can transfer registration to another person.

Other Ways to Attend


Skift Research subscribers at every level — personal, professional, and enterprise — get 25% off of the full price of registration. Use promo code RESEARCH21 through the Solo Ticket option, above. If you’re not currently signed in, click “Sign In” on the registration page.


Skift Pro subscribers get 15% off the full price of registration. Use promo code PRO21 through the Solo Ticket option, above. If you’re not currently signed in, click “Sign In” on the registration page.


Group Ticket rates begin at two tickets. 

  • Tickets for two attendees are US$105 each 
  • Tickets for three attendees are US$95 each 
  • Tickets for four to seven attendees are US$85 each 

You can purchase these through our registration portalSelect the number of tickets you need. Discounts will automatically be applied as you add attendees. 

To purchase more than seven tickets, please contact support@skift.com for details on creating a custom package


Sponsors receive free passes as well as a 25% discount on additional tickets. You find out details about activations, breakout sessions, special events, and other opportunities by emailing our sales team at sponsorships@skift.com.

Note: For online events we do not offer startup discounts. We have priced these events so that a broader swath of industry professionals can attend.

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