Skift Future of Lodging Forum

The Great Guest Experience Upheaval

After a successful debut of our Future of Lodging Forum in New York last year – focused on what Skift has called The Great Merging – Skift is bringing this event to London on March 29, 2023 for an in-depth look at the hotel industry and its future.

In our nearly post-pandemic world, it’s clear that consumers have made a choice: They want to travel, and they also expect brands to adapt quickly to meet their new suite of demands.

Join us as Skift gathers leaders from across the hospitality industry for this single-day event at The Londoner to discuss the future of accommodations, how new consumer behaviors are dictating change across the industry, and the avenues for growth that “The Great Guest Experience Upheaval” may present for hotels across personalization, lifestyle and luxury, sustainability, and consolidation as the hospitality industry grows.

In this second edition, we will feature creative thinkers, industry leaders, and new research, as Skift editors and analysts uncover and explore these big ideas for the decade ahead.

Themes and topics:

• A MACRO VIEW: We’ll present new research around sector health and a future view in the midst of economic uncertainty
• THE AGE OF PERSONALIZATION: Why hotels need to adapt quickly to be more digital and how the brightest minds are delivering a individualized experience
• LIFESTYLE and LUXURY: What the continued growth of lifestyle and resilience of luxury means for brands and experience expectations
• GLOBAL DEMOGRAPHICS: What are the implications for travel as Asia rebounds and India grows in this decade ahead
• EMERGING TECH: What Generative AI means for travel and how it might transform marketing and search 
• CLIMATE IMPACT: What is essential for hotels as sustainability moves further into implementation 
• WELLNESS: How well-being is once again a big focus for driving revenue and what hotels can do better
• And many other discussions around online travel, consolidation, revenue management, and more.

Why attend?

Connect with peers from across the travel industry during multiple networking opportunities.

Learn from top creatives and executives during exclusive interview sessions and talks.

Chart your path forward for 2023 and beyond based on your conversations and experiences at the Forum.

Who should join?

Skift Future of Lodging Forum is built for the executives, founders, and innovators focused on reshaping the hospitality industry. Join Skift editors, analysts, and a wide cross-section of leaders as we discuss the future of this sector.

Read more about attendees in the story Skift Forums: Behind the Numbers.

Where is it?

We are returning to the site of our successful Skift Forum Europe for this year’s Skift Future of Lodging Forum. Join us at The Londoner Hotel on Leicester Square in central London for the March 29 event.