Skift Global Forum 2023 - Skift Live

sessions
Speakers
Agenda
Sponsors

Sessions

Speakers

Amy Martin Ziegenfuss

Chief Marketing Officer

Carnival Cruise Line

CEO & Co-Founder

American Express Travel

Senior Partner, Stamford

McKinsey & Company

Founder and CEO

Co-Founder & CEO

FlightHub Group

Christopher Nassetta

President & CEO

Worldwide Technical Leader, Travel & Hospitality Solutions

Curtis Robinhold

Executive Director

Port of Portland

Senior Vice President & Head of Middle Market Bankcard Product

Dara Khosrowshahi

David Neeleman

Founder, CEO & Chairman of the Board, Breeze Airways; Founder of JetBlue and Azul

Co-Founder and CEO

Edward Chandler

Global Head of B2B Travel

Senior Vice President and Chief Digital Officer

Delta Air Lines

President & CEO

New York City Tourism + Conventions

Frederic Lalonde

CEO & Co-Founder

CEO and Executive Director

Hostelworld Group

President and CEO

U.S. Travel Association

CEO and President

Booking Holdings

Founder and Senior Managing Director

Her Excellency Gloria Guevara

Head of the Sustainable Tourism Global Center and Chief Special Advisor

Ministry of Tourism of Saudi Arabia

Intrepid Travel

Jason Calacanis

Technology Entrepreneur and Angel Investor

President and CEO

Travel Portland

FLYR for Hospitality

Head of Product, Machine Learning

Hospitality Strategist & Client Partner

Executive Director

Mahmoud Abdulhadi

Deputy Minister, Destination Enablement

Ministry of Tourism Saudi Arabia

Mark Hoplamazian

President and CEO

Hyatt Hotels Corporation

Head of Travel Industry Advertising

Managing Director, Travel

Chief Marketing Officer

CEO, Raffles & Orient Express

Vice Chairman and CEO

Rob McDonald, Chief Commercial Officer, IAG Loyalty

Chief Commercial Officer

Editor-in-Chief

Head of Research

Salamander Collection

Spencer Rascoff

Co-Founder and CEO

75 & Sunny Ventures

Agenda

8:50 am

Conference Welcome
- Rafat Ali
  
  Skift
  
  CEO/Founder
9:00 am

How AI Can Unlock The Promise of Travel
- Eric Phillips
  
  Delta Air Lines
  
  Senior Vice President and Chief Digital Officer
- Ben Ellencweig
  
  McKinsey & Company
  
  Senior Partner, Stamford
Moderator
Wouter Geerts – Head of Research
9:30 am

Fighting for Every Customer
- Glenn Fogel
  
  Booking Holdings
  
  CEO and President
Moderator
Dennis Schaal – Founding Editor / Executive Editor
10:00 am

Looking Ahead to Long-Term Trends
- Mark Hoplamazian
  
  Hyatt Hotels Corporation
  
  President and CEO
Moderator
Sean O’Neill – Senior Hospitality Editor
10:30 am
The Future of Saudi Tourism Investments: Pioneering Change
- Mahmoud Abdulhadi
  
  Ministry of Tourism Saudi Arabia
  
  Deputy Minister, Destination Enablement
10:45 am

Break
11:15 am

Enhancing the Travel Experience
- Peter Kern
  
  Expedia Group
  
  Vice Chairman and CEO
Moderator
Dennis Schaal – Founding Editor / Executive Editor
11:40 am
Travel Loyalty’s Next Evolution
- Rob McDonald
  
  IAG Loyalty
  
  Chief Commercial Officer
Moderator
Carolyn Kremins – President
12:00 pm

Turbo-Charging Human Connection in Travel
- Gary Morrison
  
  Hostelworld Group
  
  CEO and Executive Director
12:10 pm
Enabling the Connected Trip of the Future
- Edward Chandler
  
  Visa
  
  Global Head of B2B Travel
Moderator
Darren Frei – Branded Content Editor, SkiftX
12:20 pm

Driving Rapid Change: Is The Industry Ready?
- Ariel Cohen
  
  Navan
  
  CEO & Co-Founder
Moderator
Seth Borko – Director, Skift Research
12:45 pm

Lunch
1:45 pm

How Airlines Need To Evolve
- David Neeleman
  
  Breeze Airways
  
  Founder, CEO & Chairman of the Board, Breeze Airways; Founder of JetBlue and Azul
Moderator
Brian Sumers – Founder and Editor, The Airline Observer
2:10 pm
Innovating for the New Power Traveler
- Audrey Hendley
  
  American Express Travel
  
  President
Moderator
Carolyn Kremins – President
2:20 pm

Enabling Purpose and an Antidote to Loneliness
- James Thornton
  
  Intrepid Travel
  
  CEO
2:30 pm

A New Era of Tourism
- Patricia Yates
  
  VisitBritain
  
  CEO
- James Thornton
  
  Intrepid Travel
  
  CEO
Moderator
Dawit Habtemariam – Global Tourism Reporter
3:00 pm
Using Data to Deepen Customer Relationships
- Clare Ward
  
  AWS
  
  Worldwide Technical Leader, Travel & Hospitality Solutions
- Noha Abdalla
  
  Choice Hotels
  
  Chief Marketing Officer
Moderator
Dan Marcec – Research Editor, SkiftX
3:10 pm

How Digital is Reshaping Borders Globally
- Lauren Razavi
  
  Plumia
  
  Executive Director
3:30 pm

Break
4:00 pm

Skift Research: The State of Travel
- Seth Borko
  
  Skift
  
  Head of Research
4:10 pm

What Travel Can Learn From Tech Disrupters
- Spencer Rascoff
  
  75 & Sunny Ventures
  
  Co-Founder and CEO
Moderator
Sarah Kopit – Editor-in-Chief, Skift
4:35 pm
Making Good on Our Sustainability Goals
Hybrid Session
- Her Excellency Gloria Guevara
  
  Ministry of Tourism of Saudi Arabia
  
  Head of the Sustainable Tourism Global Center and Chief Special Advisor
4:40 pm
The Power of Local on the Path to Sustainability
- Jeff Miller
  
  Travel Portland
  
  President and CEO
- Curtis Robinhold
  
  Port of Portland
  
  Executive Director
Moderator
Lisa Weier Parilla – Managing Director, Skift Advisory
4:55 pm
Turning AI Ideas Into Actions
- Nelson Boyce
  
  Google
  
  Managing Director, Travel
Moderator
Jeremy Kressmann – Head of Studio, SkiftX
5:10 pm

An Inflection Point for Unlocking the Experience Market
- Johannes Reck
  
  GetYourGuide
  
  CEO
5:30 pm

Travel’s Future as AI Reshapes The World
- Jason Calacanis
  
  Technology Entrepreneur and Angel Investor
- Brad Gerstner
  
  Altimeter
  
  Founder and CEO
Moderator
Rafat Ali – Founder & CEO
6:00 pm

Reception

9:00 am

What’s Next for Airbnb

Hybrid Session
- Brian Chesky
  
  Airbnb
  
  Co-Founder & CEO
Moderator
Rafat Ali – Founder & CEO
9:30 am

A Big Picture View on Travel’s Growth
- Geoff Freeman
  
  U.S. Travel Association
  
  President and CEO
- Fred Dixon
  
  New York City Tourism + Conventions
  
  President & CEO
Moderator
Dawit Habtemariam – Global Tourism Reporter
10:00 am

Disrupting the Industry
- Frederic Lalonde
  
  Hopper
  
  CEO & Co-Founder
Moderator
Dennis Schaal – Founding Editor / Executive Editor
10:20 am

The Power of Dedication and Growing a Brand
- Sheila Johnson
  
  Salamander Collection
  
  Founder & CEO
Moderator
Sean O’Neill – Senior Hospitality Editor
10:45 am

Break
11:15 am

Investing in Travel’s Future
- Greg O’Hara
  
  Certares
  
  Founder and Senior Managing Director
Moderator
Rafat Ali – Founder & CEO
11:45 am
Thinking Big and Bold About Marketing to Today’s Travelers
- Meg Maginnis
  
  Amazon Ads
  
  Head of Travel Industry Advertising
- Amy Martin Ziegenfuss
  
  Carnival Cruise Line
  
  Chief Marketing Officer
Moderator
Alison McCarthy – Content Director, SkiftX
12:00 pm

Redefining Luxury in a Modern World
- Omer Acar
  
  Accor
  
  CEO, Raffles & Orient Express
Moderator
Peden Bhutia – Asia Editor, Skift
12:30 pm

Closing Discussion: A Fireside Chat with Uber’s CEO
- Dara Khosrowshahi
  
  Uber
  
  CEO
Moderator
Rafat Ali – Founder & CEO
1:00 pm

Event Ends

Supported By

Accor

Allianz Partners

Amazon Ads

<img loading="lazy" decoding="async" width="600" height="151" src="https://live.skift.com/wp-content/uploads/2024/09/Amazon_Ads_Horizontal_SquidInk_RGB-1024x258.png" class="attachment-large size-large" alt="Amazon Ads" srcset="https://live.skift.com/wp-content/uploads/2024/09/Amazon_Ads_Horizontal_SquidInk_RGB-1024x258.png 1024w, https://live.skift.com/wp-content/uploads/2024/09/Amazon_Ads_Horizontal_SquidInk_RGB-300x76.png 300w, https://live.skift.com/wp-content/uploads/2024/09/Amazon_Ads_Horizontal_SquidInk_RGB-768x194.png 768w, https://live.skift.com/wp-content/uploads/2024/09/Amazon_Ads_Horizontal_SquidInk_RGB-1536x387.png 1536w, https://live.skift.com/wp-content/uploads/2024/09/Amazon_Ads_Horizontal_SquidInk_RGB-2048x517.png 2048w" sizes="(max-width: 600px) 100vw, 600px" />

American Express Travel

<img loading="lazy" decoding="async" width="230" height="68" src="https://live.skift.com/wp-content/uploads/2024/07/AX-CPH-R-All.png" class="attachment-large size-large" alt="American Express Travel" />

<img loading="lazy" decoding="async" width="600" height="120" src="https://live.skift.com/wp-content/uploads/2021/05/AWS-For-TravHosp-Logo-Black-1024x205.png" class="attachment-large size-large" alt="AWS For Travel and Hospitality" srcset="https://live.skift.com/wp-content/uploads/2021/05/AWS-For-TravHosp-Logo-Black-1024x205.png 1024w, https://live.skift.com/wp-content/uploads/2021/05/AWS-For-TravHosp-Logo-Black-300x60.png 300w, https://live.skift.com/wp-content/uploads/2021/05/AWS-For-TravHosp-Logo-Black-768x154.png 768w, https://live.skift.com/wp-content/uploads/2021/05/AWS-For-TravHosp-Logo-Black-1536x308.png 1536w, https://live.skift.com/wp-content/uploads/2021/05/AWS-For-TravHosp-Logo-Black-200x40.png 200w, https://live.skift.com/wp-content/uploads/2021/05/AWS-For-TravHosp-Logo-Black-400x80.png 400w, https://live.skift.com/wp-content/uploads/2021/05/AWS-For-TravHosp-Logo-Black-150x30.png 150w, https://live.skift.com/wp-content/uploads/2021/05/AWS-For-TravHosp-Logo-Black.png 1678w" sizes="(max-width: 600px) 100vw, 600px" />

Capgemini

Cognizant

FLYR

Flywire

Google

<img loading="lazy" decoding="async" width="600" height="200" src="https://live.skift.com/wp-content/uploads/2024/09/google_logo_detail-removebg-preview.png" class="attachment-large size-large" alt="Google" srcset="https://live.skift.com/wp-content/uploads/2024/09/google_logo_detail-removebg-preview.png 866w, https://live.skift.com/wp-content/uploads/2024/09/google_logo_detail-removebg-preview-300x100.png 300w, https://live.skift.com/wp-content/uploads/2024/09/google_logo_detail-removebg-preview-768x255.png 768w" sizes="(max-width: 600px) 100vw, 600px" />

Hopper

IAG Loyalty

<img loading="lazy" decoding="async" width="600" height="129" src="https://live.skift.com/wp-content/uploads/2022/08/IAG-Loyalty-e1661358480237-1024x221.png" class="attachment-large size-large" alt="IAG Loyalty" srcset="https://live.skift.com/wp-content/uploads/2022/08/IAG-Loyalty-e1661358480237-1024x221.png 1024w, https://live.skift.com/wp-content/uploads/2022/08/IAG-Loyalty-e1661358480237-300x65.png 300w, https://live.skift.com/wp-content/uploads/2022/08/IAG-Loyalty-e1661358480237-768x165.png 768w, https://live.skift.com/wp-content/uploads/2022/08/IAG-Loyalty-e1661358480237-200x43.png 200w, https://live.skift.com/wp-content/uploads/2022/08/IAG-Loyalty-e1661358480237-400x86.png 400w, https://live.skift.com/wp-content/uploads/2022/08/IAG-Loyalty-e1661358480237-150x32.png 150w, https://live.skift.com/wp-content/uploads/2022/08/IAG-Loyalty-e1661358480237.png 1425w" sizes="(max-width: 600px) 100vw, 600px" />

<img loading="lazy" decoding="async" width="600" height="234" data-src="https://live.skift.com/wp-content/uploads/2023/08/MT-Logo-1.png" class="attachment-large size-large lazyload" alt="Ministry of Tourism" data-srcset="https://live.skift.com/wp-content/uploads/2023/08/MT-Logo-1.png 732w, https://live.skift.com/wp-content/uploads/2023/08/MT-Logo-1-300x117.png 300w, https://live.skift.com/wp-content/uploads/2023/08/MT-Logo-1-200x78.png 200w, https://live.skift.com/wp-content/uploads/2023/08/MT-Logo-1-400x156.png 400w, https://live.skift.com/wp-content/uploads/2023/08/MT-Logo-1-150x58.png 150w" data-sizes="(max-width: 600px) 100vw, 600px" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600/234;" /><noscript><img loading="lazy" decoding="async" width="600" height="234" src="https://live.skift.com/wp-content/uploads/2023/08/MT-Logo-1.png" class="attachment-large size-large" alt="Ministry of Tourism" srcset="https://live.skift.com/wp-content/uploads/2023/08/MT-Logo-1.png 732w, https://live.skift.com/wp-content/uploads/2023/08/MT-Logo-1-300x117.png 300w, https://live.skift.com/wp-content/uploads/2023/08/MT-Logo-1-200x78.png 200w, https://live.skift.com/wp-content/uploads/2023/08/MT-Logo-1-400x156.png 400w, https://live.skift.com/wp-content/uploads/2023/08/MT-Logo-1-150x58.png 150w" sizes="(max-width: 600px) 100vw, 600px" />

<img loading="lazy" decoding="async" width="600" height="352" src="https://live.skift.com/wp-content/uploads/2023/09/Skift-Advisory-logo-v2-black-1024x600.png" class="attachment-large size-large" alt="Skift Advisory" srcset="https://live.skift.com/wp-content/uploads/2023/09/Skift-Advisory-logo-v2-black-1024x600.png 1024w, https://live.skift.com/wp-content/uploads/2023/09/Skift-Advisory-logo-v2-black-300x176.png 300w, https://live.skift.com/wp-content/uploads/2023/09/Skift-Advisory-logo-v2-black-768x450.png 768w, https://live.skift.com/wp-content/uploads/2023/09/Skift-Advisory-logo-v2-black-200x117.png 200w, https://live.skift.com/wp-content/uploads/2023/09/Skift-Advisory-logo-v2-black-400x234.png 400w, https://live.skift.com/wp-content/uploads/2023/09/Skift-Advisory-logo-v2-black-102x60.png 102w, https://live.skift.com/wp-content/uploads/2023/09/Skift-Advisory-logo-v2-black-205x120.png 205w, https://live.skift.com/wp-content/uploads/2023/09/Skift-Advisory-logo-v2-black.png 1481w" sizes="(max-width: 600px) 100vw, 600px" />

Stova

Turkish Airlines

Visa

<img loading="lazy" decoding="async" width="600" height="194" src="https://live.skift.com/wp-content/uploads/2020/11/vbm_blu01.png" class="attachment-large size-large" alt="Visa" srcset="https://live.skift.com/wp-content/uploads/2020/11/vbm_blu01.png 900w, https://live.skift.com/wp-content/uploads/2020/11/vbm_blu01-300x97.png 300w, https://live.skift.com/wp-content/uploads/2020/11/vbm_blu01-768x248.png 768w, https://live.skift.com/wp-content/uploads/2020/11/vbm_blu01-200x65.png 200w, https://live.skift.com/wp-content/uploads/2020/11/vbm_blu01-400x129.png 400w, https://live.skift.com/wp-content/uploads/2020/11/vbm_blu01-150x49.png 150w" sizes="(max-width: 600px) 100vw, 600px" />

Wex

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